I am extremely pleased with the entire service I have received from start to finish with MRP.
Both Christian and Sam arrived on time and worked solidly throughout the day on what is quite an awkward property.
I was amazed at a section of live termite damage that Christian found, one soldier ‘ant’ that I couldn’t even see until it moved. He must have the termites trembling in their boots! Christian found other areas which he also treated.
Sam had to contend with some very hard concrete in places and neither he or Christian even stopped for lunch. Sam has made a very neat job of the barrier and worked very conscientiously.
Both were a pleasure to have here sorting out our problem.
NormaGreenmountAugust 1, 2016
A huge thanks to all of the technicians and administration staff at MRP for the fantastic work they have done this year. I don’t usually call all of my contractors personally but the best of the best service people on my list I make sure I call and pass on my personal thanks for your professionalism
Just a short note to congratulate your Company on the excellent customer service that I have received from all personnel that I have had dealings with from yourself to the Technician Darren from you phoning me to advise me that he was caught in traffic to his excellent service. He was extremely polite friendly and his outstanding service advising me of other issues I had and then taking the time to solve the problem ie: spraying for ants which was not in the initial job description, I was very, very impressed when he put covers onto his work boots when entering the inside of my home that in itself was given 100 votes, thank you Darren!! Please feel free to put my comments onto your review page.
Well done Maxwell Robinson & Phelps.
Marlene HinesDuncraigNovember 24, 2015
I would like to report that Tony did an excellent job. Tony rang to say he would be early if that was okay (of course it was), he offered suggestions that will be taken on board to ensure we don't attract white ants and after explanations as to how he would approach the inspection, did it diligently and to our satisfaction.
Thank you again for providing this service and I know I can contact you if there are problems or I need advice.
Coral KerrHamersleyNovember 24, 2015
Regents Garden Group chose MRP for their prompt service and the confidence in knowing that we will receive a very good job done. Because we are an aged care facility we believe that environmentally friendly products are very important to use for the health and safety of our residents and staff. We are very pleased with MRP service and will rate them 10/10 for service and would be more than happy to recommend them to family and friends. Whenever we have a MRP technician arrive at our premises they are always on time and with a friendly and professional manner and always keep us informed of theworks that need to be done and the products to be used.
Paul McFersonMaintenance Manager, Regents Garden GroupNovember 24, 2015
We just wanted to express our appreciation for the great work that Tony did at our property yesterday. He was an excellent worker and did a really good job during his barrier renewal. He also tidied up after his work and left our premises in very neat condition. We would highly recommend his work to others. Please thank him on our behalf. He sure was one of the best tradesmen we have had at our property for many years.
Jan Mckay FerndaleNovember 24, 2015
Thank you very much again for your help- I shall recommend your company to others.
Clive HutchinsonJuly 19, 2013
Thank you for your prompt and satisfactory response. Your company has always been professional and I have been happy with the service provided.
Maria PapathanassiouJuly 19, 2013
Myrna Greenham from Falcon complimented Paul on a great job yesterday... "Lovely young fellow".
Myrna was over happy and had trouble stopping him from cleaning up!
Myrna GreenhamJuly 19, 2013
Maxwell Robinson & Phelps have been the pest control company for our residential care facilities for almost eighteen years. In that time we have always been satisfied with the quality and promptness of their service. The office has always been well run. Staff police clearances and the required insurances are provided promptly.
We always receive a telephone call to check if the time a due visit is arranged is suitable. Accurate records of previous services and when the next are due have always been kept. Finally, the technicians sent by the company are always well trained and careful with the chemicals. We will be happily remaining with this service provider and are happy to recommend their services.
Beryl KirkmanYours sincerely Director of Nursing Elderbloom Community Care July 19, 2013